Shipping Policy
At CALISONE.COM, we strive to provide fast and efficient shipping to all of our customers. Below, you will find all the necessary information regarding our shipping and delivery processes.
Order Processing Time
Once your order is placed, it will be processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.
Shipping Methods & Delivery Times
We offer several shipping options to meet your needs:
- **Standard Shipping**: Delivery within 5-7 business days.
- **Expedited Shipping**: Delivery within 2-4 business days.
- **Overnight Shipping**: Delivery by the next business day.
Please note that delivery times are estimates and may vary depending on your location and unforeseen delays.
Shipping Rates
Shipping rates are calculated at checkout based on the weight of your order and your chosen delivery method. We offer free standard shipping on orders over $75.
International Shipping
Currently, we do not offer international shipping. We are working on expanding our shipping options in the future. Please stay tuned for updates.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier's website.
Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address, or if it is unclaimed, we will contact you to arrange redelivery. Additional shipping charges may apply.
Lost or Damaged Packages
We take great care in packaging your items, but if your package is lost or arrives damaged, please contact our customer service team immediately so we can assist you with a replacement or refund.
Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to contact us at:
210 Wall St
Salisbury, NC 28146
US
1-866-885-1816
support@calisone.com
