Privacy Policy

Privacy Policy of CALISONE and CALISONE.COM

1. Information Collection

The data acquisition practices of CALISONE and CALISONE.COM (designated herein as the "Entity," "we," "our," or "us") extend to encompass a multitude of methodologies, including, but not restricted to, the voluntary provision of personal information by users ("you" or "user") during their registration on our services ("Services"), indication of interest in our Entity's products and Services, participation in interactive activities on our Services, or through direct communication with us.
Personal Information Provided by You: The scope of personal information procured by us is contingent upon the specific contextual interactions between users and our Services, their chosen preferences, and the particular products and features utilized. The personal data we may collect may encompass the following identifiers:
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Billing addresses
Sensitive Information: The processing of sensitive information is categorically omitted.
Payment Data: In occurrences involving transactions, we may collect requisite data to facilitate such payments, which includes, but is not limited to, the payment instrument number and the associated security code. The storage of all payment data is entrusted to third-party entities, Paypal and Stripe, whose privacy policies can be accessed via the following hyperlinks: https://www.paypal.com/webapps/mpp/ua/privacy-full and https://stripe.com/privacy.
All personal information conveyed to us must be veracious, exhaustive, and precise; any alterations thereof must be duly communicated to us.
Information Automatically Collected:
The automatic collection of certain information transpires during your visitation, utilization, or navigation of our Services. Such data, which does not elucidate your explicit identity (excluding identifying details such as name or contact information), may include device-related and usage-specific information encompassing, but not limited to, IP address, browser and device characteristics, operating system, language preferences, referring URLs, device designation, country, location, and details on the manner and timing of Service usage, alongside other technical specifications. Primarily, such data collection is necessitated for ensuring the security and operative functionality of our Services, and for the purposes of internal analytics and reporting.
Similar to numerous business enterprises, our data collection methods also leverage the utility of cookies and akin technologies.
The specific categories of information procured comprise:
- Log and Usage Data: Service-related, diagnostic, usage, and performance metrics automatically collected and recorded in log files by our servers during your interaction with the Services. This data may encompass your IP address, device specifics, browser typology, settings, and information pertinent to your activities on our Services (e.g., date/time stamps correlated with usage, pages and files accessed, search operations, and other user actions such as feature utilization), device event details (e.g., system operations, error reports—commonly known as "crash dumps"—and hardware configurations).
- Device Data: Information relative to the computing, telephonic, tablet, or alternative devices employed for Service access. This may encase identifying specifics like IP address (or proxy server), device and application identification numbers, location, browser typology, hardware model, Internet service provider and/or mobile carrier, operating system, and system configurations.
- Location Data: Geo-positioning details, either precise or approximative, dependent on the type and configurations of the device utilized to access the Services. This may involve GPS and other technologies retrieving geolocation data pinpointing your current location (inferred from IP address). Users retain the discretion to opt out of such data collection by either denying permission or disabling the Location feature on their device, albeit with potential limitations on Service functionality.

2. Usage And Processing Of Collected Information

The processing of your personal data encompasses various motivations, contingent on your interaction modality with our Services. Such processing activities include:
- Facilitation of Account Creation and Authentication: Processing of your information to enable account establishment, login, and maintenance.
- Service Delivery: Utilization of your data to provide requested services.
- User Inquiries and Support Services: Processing of information to address inquiries and troubleshoot issues.
- Dissemination of Administrative Details: Processing to communicate aspects of products, services, policy updates, and administrative information.
- Feedback Solicitation: Processing as necessary for gathering feedback and communicating about Service usage.
- Marketing and Promotional Communications: Processing your personal information for marketing endeavors, subject to your preferences. Opt-out options are available, as detailed in the "WHAT ARE YOUR PRIVACY RIGHTS?" section.
- Targeted Advertising: Processing for the creation and delivery of customized content and advertisements tailored to user interests and geographical positioning.
- Service Improvement and Analysis: Utilizing data to identify usage patterns, assess promotional campaign efficacy, and enhance services, products, marketing strategies, and user experiences.
- Legal Compliance: Processing of your information to adhere to legal requisites, respond to legal requests, and exercise, establish, or defend legal rights.

3. Disclosure of Personal Data

A. Third-Party Collaboration: Disclosure of your personal data to third-party collaborators, inclusive of vendors, consultants, and service providers (collectively referred to as “External Parties”), is effectuated when operationally requisite. Contracts formalized with these External Parties incorporate safeguards to uphold the confidentiality of your personal information. Instructions are conferred upon these parties concerning the specific management protocols of your data, ensuring prevention of unauthorized disclosure and adherence to prescribed retention durations. Such External Parties encompass:
Direct Marketing and Advertising Entities:
- Bing Ads
- Google AdSense
Financial Transaction Management:
- Paypal
- Stripe
Remarketing Solutions:
- Google Ads Remarketing
Digital Interaction Analytics:
- Google Analytics
B. Specific Disclosure Scenarios: Your personal data may additionally be shared under the following contexts:
Corporate Transactions: Encompassing, but not limited to, negotiation phases, mergers, acquisitions, financial engagements, or asset sales necessitating the potential transfer of personal data.

4. Employment of Cookies and Tracking Instruments

We employ cookies and similar tracking tools (e.g., web beacons and pixels) for data gathering and retention purposes.

5. Management of Third-Party Social Media Logins

Our platform facilitates registration and login via credentials from third-party social media entities (e.g., Facebook, Twitter). Selection of this method permits our access to specified details from the respective social media providers. The spectrum of accessible information is subject to the social media provider and publicly established settings of the user.
Utilization of acquired data for operational purposes is governed by the stipulations of this privacy policy and not by third-party terms. Examination of third-party privacy disclosures is encouraged to fully comprehend the extent and nature of shared data.

6. Duration of Personal Data Retention

The retention of your personal data is contingent upon the duration necessary for purposes delineated within this privacy policy, except where longer retention periods are mandated or permissible by law (e.g., taxation, accounting, or other legal requirements). No purpose stated herein necessitates the retention of personal data beyond the duration of active user association with us.
Upon the cessation of legitimate business requisites for personal information processing, we will either expunge or anonymize the information, or, where infeasible (e.g., data stored in backup archives), securely sequester such data from further processing until eventual deletion is plausible.
Personal data will be retained solely for durations aligned with the objectives as outlined within this policy or as necessitated by relevant legal statutes, including fiscal, accounting, or statutory mandates. The breadth of this policy does not encompass retention beyond periods of active user association.
In instances devoid of an ongoing legitimate business requirement for data processing, we shall undertake data elimination or anonymization. In scenarios where immediate elimination is impractical, requisite measures shall be executed to securely isolate personal data, precluding further processing until feasible eradication is achieved. CALISONE
210 Wall St
Salisbury, NC 28146
US
1-866-885-1816
support@calisone.com
 

RIGHTS PERTAINING TO PRIVACY

In the event an individual is domiciled within the European Economic Area (EEA) or the United Kingdom (UK) and possesses the belief that their personal data is being processed in an illegal manner, such individual retains the right to lodge a complaint with their respective local data protection supervisory authority. The contact information for these authorities is accessible at the following address: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. For individuals located in Switzerland, the relevant data protection supervisory authority's contact details are retrievable at: https://www.edoeb.admin.ch/edoeb/en/home.html. Revocation of Consent: In instances where our processing of your personal data is contingent upon your consent—which may be explicitly granted or implicitly inferred as per the governing laws—you are endowed with the prerogative to revoke such consent at any given moment. To exercise this right, you may contact us through the information detailed in the section titled "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" hereinbelow. Notwithstanding, it should be noted that such revocation will not impinge upon the legality of the processing activities undertaken prior to its withdrawal, nor, where permissible by applicable law, shall it affect the legitimacy of processing activities executed on grounds other than consent. Opt-Out Provisions for Marketing and Promotional Communications: You retain the capability to withdraw from our marketing and promotional communications at any point in time by clicking on the unsubscribe link provided in the emails dispatched to you or by reaching out to us via the contact details elucidated in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" hereinbelow. Pursuant to such an action, you will be extricated from our marketing mailing lists. It is pertinent to highlight that we may still engage in communications with you for purposes such as sending service-related notifications essential for your account's administration and utilization, addressing service requests, or other non-marketing essentials. Account Information: Should you wish, at any juncture, to review or amend the data associated with your account or to terminate your account, you may log into your account settings and execute the necessary updates to your user account. Upon receiving a request to terminate your account, we will undertake the deactivation or deletion of your account and its associated information from our active databases. However, residual information may be preserved in our records to preclude fraudulent activities, troubleshoot issues, assist with investigations, enforce our legal stipulations, and adhere to applicable legal mandates. Cookies and Analogous Technologies: Default settings in most web browsers enable acceptance of cookies. Should you prefer an alternative configuration, most browsers facilitate the removal or rejection of cookies. It is imperative to understand that such actions could potentially impair certain functionalities or services of our offerings.

HANDLING OF ‘DO-NOT-TRACK’ SIGNALS

A majority of web browsers, as well as some mobile operating systems and applications, feature a Do-Not-Track (DNT) setting which can be activated to signal a user's preference to avoid data monitoring and collection of their online browsing activities. At present, there exists no universally accepted technological standard for recognizing and implementing DNT signals. Consequently, at this juncture, we do not respond to DNT browser signals or other analogous mechanisms that convey a user's choice to abstain from online tracking. Should a standard for online tracking be developed and become binding, we will apprise you of our adherence to such a standard in an amended version of this privacy notice.

PRIVACY RIGHTS OF UNITED STATES RESIDENTS

Herein are the data categories that we categorically do not collect: a. Identifiers (Including real names, aliases, mailing addresses, phone numbers, online identifiers, IP addresses, emails, and account details) b. Protected Characteristic Data (Relevant to state or federal legislation, such as gender and date of birth) c. Transactional Information (Comprising transaction specifics, purchase records, financial data, and payment details) d. Biometric Data (Incorporating fingerprints and voiceprints) e. Online Behavioral Data (Including web browsing activity, search histories, interaction metrics with our digital platforms, systems, and advertisements) f. Geospatial Information (Pertinent to device-specific location tracking) g. Sensory Data (Encompassing images, audio, and call recordings associated with our operations) h. Professional Data (Relating to job titles, employment history, and qualifications of job applicants) i. Educational Records (Including student information and institutional directory details) j. Derived Profiling Data (Insights derived from aggregated personal data, such as individual preferences and distinguishing characteristics) k. Sensitive Personal Information (Data encompassing personal or sensitive details of users) Additional Methods for Personal Data Collection: Beyond the aforementioned modalities, we collect personal data when: a. Engaging with our customer support services. b. Participating in our surveys or promotional contests. c. Utilizing or inquiring about our services. Disclosure of Information: a. We share certain specifics with service providers pursuant to a formally executed agreement. b. We leverage collected data for internal research and demonstration purposes. c. Over the past year, we have neither sold nor shared personal data for business-oriented objectives. For further disclosure details, please refer to: "When and With Whom Do We Share Your Personal Information?"

NOTICE UPDATES

This privacy notice may be periodically updated. The revised version will be signified by an updated "Revised" date and shall become effective immediately upon being made accessible. In the event of substantive alterations to this privacy notice, notifications may be disseminated either through prominent postings of such changes or by direct communications to you. We advocate for regular reviews of this privacy notice to remain informed about our ongoing efforts to protect your information.

CONTACTING US

For any inquiries regarding this notice: CALISONE 210 Wall St Salisbury, NC 28146 US 1-866-885-1816 support@calisone.com

MANAGING YOUR PERSONAL DATA

In accordance with the laws applicable in your jurisdiction, you may possess the right to request access to, amend, or delete the personal information we collect from you. To initiate a request for reviewing, updating, or deleting your personal data, please contact support@calisone.com.